Policy
Shipping Policy
Last updated: 23/05/2026
Coverage
We currently ship to all addresses within the United Kingdom.
Processing time
Orders are processed within 1–2 working days. You will receive an email confirmation once your order is dispatched.
Delivery time
Standard UK delivery takes 3–5 working days from dispatch. Delivery to remote areas may take an additional 1–2 days.
Shipping fees
Flat-rate £4.95 standard shipping. Free standard shipping on orders over £60.
Cash on Delivery
Cash on Delivery (COD) is available at checkout for all UK orders at no additional cost. Please have the exact amount ready for the courier.
Tracking
Use our Track Order page with your order number and email to view your order status.
Questions? Email contact@Novalus.shop or call +44 7771 975801.